Privacy Policy

Last updated: 6 July 2026

This Privacy Notice for PREVENDUS LTD, company number 17247293, trading as Weekmeals ("Weekmeals", "we", "us", or "our"), describes how and why we access, collect, store, use, disclose, and otherwise process your personal information when you use our services ("Services"), including when you:

  • download and use our mobile application, Weekmeals, or any other application of ours that links to this Privacy Notice;
  • use our website or web application; or
  • engage with us in other related ways, including support, sales, marketing, or events.

PREVENDUS LTD acquired the assets required to operate the Weekmeals business from Health on Purpose Ltd. As part of that asset acquisition, PREVENDUS LTD received personal information relating to existing Weekmeals users so that it can continue operating the Services, managing user accounts, providing customer support, maintaining security, and complying with legal obligations.

PREVENDUS LTD is now the controller of personal information processed for the operation of Weekmeals. Health on Purpose Ltd remains a separate legal entity and may continue to process limited personal information where required for its own legal, tax, accounting, corporate, contractual, or dispute-resolution obligations.

If you have any questions or concerns, please contact us at support@weekmeals.co.

Summary Of Key Points

This summary provides key points from our Privacy Notice. You can find more details in the sections below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information? Some information you choose to provide in a nutrition and meal-planning service may be considered sensitive or special category information under applicable law, including health-related information such as dietary requirements, allergies, health goals, weight, body composition, or similar information. We only process this information where we have a valid legal basis to do so.

Do we collect information from third parties? For existing Weekmeals users, we obtained certain account, service, and usage information from Health on Purpose Ltd as part of the asset acquisition described in this Privacy Notice. We may also receive information from service providers where necessary to operate, secure, and support the Services.

How do we process your information? We process your information to provide, improve, and administer our Services, manage user accounts, communicate with you, provide customer support, maintain security, prevent fraud, comply with law, and continue operating the Weekmeals business following the asset acquisition.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties, including service providers that help us operate the Services.

How do we keep your information safe? We use appropriate technical and organisational measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information, including rights to access, correct, delete, restrict, object to processing, request portability, and withdraw consent where processing is based on consent.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at support@weekmeals.co. We will consider and act upon any request in accordance with applicable data protection laws.

Table Of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On To Process Your Personal Information?
  4. When And With Whom Do We Share Your Personal Information?
  5. Is Your Information Transferred Internationally?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. Do We Collect Information From Minors?
  9. What Are Your Privacy Rights?
  10. Controls For Do-Not-Track Features
  11. Do We Make Updates To This Notice?
  12. How Can You Contact Us About This Notice?
  13. How Can You Review, Update, Or Delete The Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose To Us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. This may include:

  • names;
  • email addresses;
  • account login and authentication information;
  • preferences and settings;
  • meal-planning, recipe, grocery, dietary, nutrition, or health-goal information you choose to provide;
  • support requests and communications with us; and
  • any other information you choose to provide.

Sensitive Or Special Category Information

Some information you choose to provide to a nutrition and meal-planning service may be considered sensitive or special category information under applicable law. This may include health-related information, dietary requirements, allergies, weight, body composition, health goals, or similar information.

Where required by applicable law, we process this information only where we have a valid legal basis and, where necessary, an applicable special category condition, such as your explicit consent. You can withdraw consent where processing is based on consent, but this may affect our ability to provide some features of the Services.

Information Obtained From Health On Purpose Ltd

If you were a Weekmeals user before PREVENDUS LTD acquired the assets required to operate the Weekmeals business, we obtained personal information about you from Health on Purpose Ltd. This may include your name, email address, account information, app usage information, support history, preferences, and other information associated with your use of the Weekmeals Services.

We received this information so that we could continue providing the Services to existing users, maintain user accounts, provide customer support, operate and improve the Services, maintain security, and comply with legal obligations.

Application Data

If you use our application, we may collect the following information if you choose to provide us with access or permission:

  • Mobile device access. We may request access or permission to certain features from your mobile device, including your mobile device camera and other features. If you wish to change our access or permissions, you may do so in your device settings.
  • Mobile device data. We may automatically collect device information, such as your mobile device ID, model, manufacturer, operating system, version information, system configuration information, device and application identification numbers, browser type and version, hardware model, internet service provider or mobile carrier, and Internet Protocol (IP) address or proxy server. If you use our application, we may also collect information about the phone network associated with your mobile device, your mobile device operating system or platform, the type of mobile device you use, your mobile device unique device ID, and information about the features of our application you accessed.
  • Push notifications. We may request to send you push notifications regarding your account or certain features of the application. If you wish to opt out from receiving these communications, you may turn them off in your device settings.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information Automatically Collected

In short: Some information, such as your IP address and browser or device characteristics, is collected automatically when you visit or use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

The information we collect includes:

  • Log and usage data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include your IP address, device information, browser type, settings, information about your activity in the Services, date and time stamps, pages and files viewed, searches, features used, device event information, system activity, error reports, and hardware settings.
  • Device data. We collect device data such as information about the computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this may include your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier, operating system, and system configuration information.

2. How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, maintain security, prevent fraud, comply with law, and continue operating the Weekmeals business following the asset acquisition.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • to facilitate account creation and authentication and otherwise manage user accounts;
  • to deliver and facilitate delivery of the Services;
  • to provide meal-planning, recipe, grocery, dietary, nutrition, and related product features;
  • to respond to user inquiries and provide support;
  • to send administrative information, including details about our products and Services and changes to our terms, policies, or operations;
  • to continue operating the Weekmeals business following the asset acquisition from Health on Purpose Ltd;
  • to maintain the safety, security, and integrity of our Services;
  • to troubleshoot problems, monitor performance, and improve the Services;
  • to comply with legal, tax, accounting, regulatory, and contractual obligations;
  • to exercise, establish, or defend legal claims; and
  • to save or protect an individual's vital interests where necessary.

In short: We process your personal information only when we believe it is necessary and we have a valid legal basis to do so under applicable law.

The UK GDPR and, where applicable, the EU GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:

  • Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing the Services, or at your request before entering into a contract with you.
  • Legitimate interests. We may process your personal information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes processing necessary to receive and operate the Weekmeals business following the asset acquisition, maintain business continuity, secure the Services, respond to user requests, prevent fraud, and improve our products and Services.
  • Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation.
  • Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of another person, such as situations involving potential threats to the safety of any person.

Where we process special category information, we will also identify and rely on an applicable special category condition where required by law.

4. When And With Whom Do We Share Your Personal Information?

In short: We may share information in specific situations described in this section and with specific categories of third parties.

Vendors, Consultants, And Other Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

We have contracts in place with our service providers that are designed to help safeguard your personal information. They may only process your personal information on our instructions, unless they are independently required by law to do otherwise, and they must protect the information they hold on our behalf.

The categories of third parties we may share personal information with include:

  • communication and collaboration tools;
  • customer support providers;
  • data analytics services;
  • data storage and hosting providers;
  • payment processors, where applicable;
  • performance monitoring tools;
  • security and fraud prevention providers; and
  • professional advisers, such as legal, accounting, or tax advisers.

Business Transfers

PREVENDUS LTD acquired the assets required to operate the Weekmeals business from Health on Purpose Ltd. As part of that transaction, personal information relating to Weekmeals users was transferred to PREVENDUS LTD so that we could continue operating the Services.

We may also share or transfer your personal information in connection with, or during negotiations of, any future merger, sale of company assets, financing, acquisition, restructuring, or similar business transaction.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Notice. Affiliates include companies that control us, are controlled by us, or are under common control with us.

Business Partners

We may share your information with business partners where necessary to offer you certain products, services, or promotions, and where we have a valid legal basis to do so.

5. Is Your Information Transferred Internationally?

In short: We may transfer, store, and process your information in countries other than your own.

Our servers and service providers may be located in the United Kingdom, the United States, the European Economic Area, and other countries. If you are accessing our Services from outside those countries, please be aware that your information may be transferred to, stored by, and processed by us and our service providers in countries other than your country of residence.

If you are a resident in the European Economic Area, United Kingdom, or Switzerland, these countries may not necessarily have data protection laws as comprehensive as those in your country. Where required, we will take appropriate measures to protect your personal information in accordance with this Privacy Notice and applicable law, including by using appropriate transfer safeguards such as standard contractual clauses or other lawful transfer mechanisms.

Further details can be provided upon request.

6. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required or permitted by law.

We will keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law, such as tax, accounting, regulatory, or other legal requirements.

No purpose in this Privacy Notice will require us to keep your personal information for longer than the period of time in which users have an account with us, unless we have a legal, regulatory, security, dispute-resolution, or legitimate business reason to retain it for longer.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible, securely store it and isolate it from further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through appropriate technical and organisational security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of the personal information we process. However, despite our safeguards and efforts, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should access the Services only within a secure environment.

8. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to that minor dependent's use of the Services.

If we learn that personal information from users under 18 years of age has been collected without appropriate consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of data we may have collected from children under 18, please contact us at support@weekmeals.co.

9. What Are Your Privacy Rights?

In short: In some regions, such as the European Economic Area, United Kingdom, and Switzerland, you have rights that allow you greater access to and control over your personal information.

Depending on where you are located, applicable data protection laws may give you certain rights. These may include the right:

  • to request access to and obtain a copy of your personal information;
  • to request correction or deletion of your personal information;
  • to restrict the processing of your personal information;
  • to object to the processing of your personal information;
  • to data portability, where applicable;
  • not to be subject to automated decision-making, where applicable; and
  • to withdraw consent where processing is based on consent.

You can make such a request by contacting us using the contact details provided in the section "How Can You Contact Us About This Notice?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK Information Commissioner's Office.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below.

This will not affect the lawfulness of processing before consent was withdrawn, nor will it affect processing conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • contact us using the contact information provided; or
  • log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, subject to any legal, regulatory, security, fraud-prevention, dispute-resolution, or legitimate business reasons that require us to retain certain information.

If you have questions or comments about your privacy rights, you may email us at support@weekmeals.co.

10. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

11. Do We Make Updates To This Notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.

If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed about how we protect your information.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@weekmeals.co or contact us by post at:

PREVENDUS LTD 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom

13. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect about you, details about how we have processed it, correction of inaccuracies, deletion of your personal information, restriction of processing, objection to processing, data portability, or withdrawal of consent.

These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at support@weekmeals.co.